About this course...

COURSE DESCRIPTION 

We're delighted that you chose us for your learner journey. This course will look at all types of customers and how we can serve them better and improve ourselves in the process. Enjoy your learner journey.



Go beyond merely communicating to 'connecting' with people.

Jerry Bruckner


Course curriculum

    1. A Note from the Staff

    2. How to use this course

    3. Learner Journey

    1. Pre-Assessment Instructions

    2. Pre-Assessment

    3. Customer Service

    4. Post Assessment Instructions

    5. Post -Assessment

    1. More Resources for You

Customer Service

  • 9 lessons