About this course...

COURSE DESCRIPTION 

We're delighted that you chose us for your learner journey. This course will give you the tools you need to be emotionally intelligent in your workplace. Enjoy your learner journey.



Any person capable of angering you becomes your master; he can anger you only when you permit yourself to be disturbed by him.

Epictetus


COURSE OBJECTIVES

By the end of this course, participants should be able to:  

  • Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
  • Understand, use and manage your emotions.
  • Verbally communicate with others.
  • Successfully communicate with others in a non-verbal manner.
  • Identify the benefits of emotional intelligence.
  • Relate emotional intelligence to the workplace.
  • Balance optimism and pessimism.
  • Effectively impact others.


WHAT TO EXPECT

To maximize learning, this online training course has been broken down into modules. 

 

Course Overview

  • Welcome to this course!
  • How to use this course
  • Learner Journey 

 

Learner Zone

  • Pre-Assessment
  • Video Lessons—12 Modules
  • Checkpoints
  • Case Studies
  • Post-Assessment

 

Learner Playbook

  • More Resources for You