We're delighted that you chose us for your learner journey. This course will give you the tools you need to be emotionally intelligent in your workplace. Enjoy your learner journey.
By the end of this course, participants should be able to:
- Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
- Understand, use and manage your emotions.
- Verbally communicate with others.
- Successfully communicate with others in a non-verbal manner.
- Identify the benefits of emotional intelligence.
- Relate emotional intelligence to the workplace.
- Balance optimism and pessimism.
- Effectively impact others.
WHAT TO EXPECT
To maximize learning, this online training course has been broken down into modules.
- Welcome to this course!
- How to use this course
- Learner Journey
- Video Lessons—12 Modules
- Case Studies
- More Resources for You